Shipping & Returns
Delivery
We dispatch all orders from Bradford, UK. Standard delivery takes 10–15 days. Delivery is free on orders over £50.
Returns & Guarantee
Your satisfaction is guaranteed. We offer free 14-day returns and a 30-day money-back guarantee. To start a return, just contact us with your order reference.
Frequently Asked Questions
How long does UK delivery take?+
Orders are dispatched from our Bradford base and typically arrive within 10–15 days across the UK. You will receive tracking details once your order ships.
Is delivery free?+
Delivery is free on all UK orders over £50. For orders below this, a small flat delivery fee applies at checkout.
Do you offer Cash on Delivery?+
Yes. You can choose Cash on Delivery at checkout. Your order is confirmed via WhatsApp and you pay when it arrives.
What is your returns policy?+
We offer free 14-day returns and a 30-day money-back guarantee. If you are not completely happy with your fragrance, contact us for a full refund or exchange.
How long do the perfumes last on skin?+
Our fragrances use high-concentration extrait oils designed for 36–48 hours of longevity, with strong projection in the first several hours.
Are the perfumes authentic?+
Every ZamZam fragrance is an original, designer-inspired composition — not a counterfeit of any brand. They are crafted to deliver comparable richness and performance.